We partner with you to implement a solution that is built to your organisation’s true needs; delivers training your people understand; and unlocks competency, capability and capacity in your business, your teams, and your people.
After many attempts to put in place a sustainable approach to Training and Competency across the business, this client reached out to TDG for support.
TDG implemented their system-based approach to this work by initially undertaking a Skills Analysis with the frontline workforce, providing clarity on what tasks people (roles) in the organisation perform. From this analysis, TDG then mapped what skills, knowledge and behaviour are required to be in place for personnel to ensure they are safe, skilled and effective in how they do their work.
This initial analysis allowed the client to clarify what their people were doing and what they needed to have in place to assure competency and TDG provided them with a roadmap to help them get to where they needed to be.
The client then engaged TDG further to develop the Training and Assessment materials required for ongoing assurance. TDG also developed a governance process and the business strategy to ensure the developed products and their implementation is sustainable, manageable, and understood.
A client approached TDG to help them improve the skill set and competency of their Authorised Isolators across the business nationally.
This involved doing a simple discovery process to understand what issues were being faced in the business with the personnel performing the Isolation Authority roles.
This Discover phase lead on to a Develop phase where the TDG team worked with a client stakeholder group to build a training program that was woven through with case studies, real life examples, and assessments. A final practical review was undertaken that ensured all participants had to demonstrate application of what was learnt through the program, including the development of a prop to facilitate this final step.
Once complete TDG co-delivered this program with company personnel to ensure the right level of expertise in both facilitation and subject matter expert content knowledge was provided to participants.