How We Help

Discover. Develop. Deliver

Your organisation needs three strong pillars – People, Program and Process, or as we like to call them, the 3Ps. If one of these pillars is out of whack, things in your organisation feel out of balance. There is a good reason that it feels that way, because it usually is.
To achieve Work as Flow, people, program and process need to be strong and stable – pillars you can rest comfortably on as an organisation.

Discover​

In the Discover phase, we seek to understand your people and your business.

Our curiosity kicks in.

We use the Work as Flow model to structure a detailed discovery of how work is designed, imagined, and really being done in your organisation.

We form a partnership with you; we communicate and work closely with you throughout this phase.

In this phase our approach often includes:

  • Desktop reviews
  • Skills analysis
  • Interviews
  • Site visits
  • Discovery workshops

Develop

At a basic level, the Develop phase is about building a useful product. It may be technical writing, process mapping, developing a training program, coaching or other support.

What is key here is that we help remove the clutter.

The programs and processes that are not current, valid or useful. Every business has clutter and it slows you down, distracts your people and makes them less effective.

During the develop phase our objective is to create what is sufficient, enough to meet the business needs, without adding (or keeping) unnecessary complexity.

In this phase we continue to work in partnership with you. You are actively contributing, shaping and co-creating this work. We are doing it with you, not to you.

Deliver

Delivery is all about you and your people.

This is where we empower you and partner with you to implement the project, to bring it to life and recognise the value.

There are many modes of delivery we provide.
From done for you through to coaching your team to success, What is consistent is that we work with you and your people, and at the end, you are confident the work is embedded and feel comfortable to own it.

When we complete the Deliver phase, you will see Work as Flow begin – where the work done is as imagined by the leaders, as designed and intended, as documented – and crucially, as desired.

Your people and your organisation will work better.

When we complete the Deliver phase, you will see Work as Flow begin – where the work done is as imagined by the leaders, as designed and intended, as documented – and crucially, as desired.

Your people and your organisation will work better.

Learn more about Discover Develop Deliver

Listen to Better People, Better Business podcast, where we talk about how we help our clients with the challenges they are facing right now.