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The Work as Flow model informs our approach to every project.
It is a structure we use to guide our curiosity; how we understand your organisation, your people and the work they do in a meaningful way.
Every organisation has documentation describing how work is intended to be done, such as Training Material, Procedures, Job Descriptions, Process Maps. We take this documentation through a comprehensive desktop review to understand how work has been designed and documented.
We use various tools, like Skills Analysis, to capture a complete 360-degree picture of the tasks people perform each hour, day, week, and month. This is the true reflection of what happens each day as work happens.
We interview and meet with leaders, managers, supervisors, and coordinators – the people who set and manage the scope of work – to get a comprehensive understanding of their expectations.
Across the board, your teams and leaders hold a lot of untapped wisdom – they know where the gaps are and how to fill them. With every conversation and review we undertake, we ask: where are the opportunities to do things better?
Every organisation has documentation describing how work is intended to be done, such as Training Material, Procedures, Job Descriptions, Process Maps. We take this documentation through a comprehensive desktop review to understand how work has been designed and documented.
We use various tools, like Skills Analysis, to capture a complete 360-degree picture of the tasks people perform each hour, day, week, and month. This is the true reflection of what happens each day as work happens.
We interview and meet with leaders, managers, supervisors, and coordinators – the people who set and manage the scope of work – to get a comprehensive understanding of their expectations.
Across the board, your teams and leaders hold a lot of untapped wisdom – they know where the gaps are and how to fill them. With every conversation and review we undertake, we ask: where are the opportunities to do things better?
Watch our Founder and CEO, Andrew, explain the Work as Flow model in more detail.
Listen to Better People, Better Business podcast, where we talk about how we help our clients with the challenges they are facing right now.
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