THE TRUSTED ADVISOR DOES NOT HAVE CUSTOMERS – THEY HAVE CLIENTS.

You have probably heard that old saying “the customer is always right”. Sadly, most service businesses are stuck inside this paradigm with their services and offerings being bought and sold like items on a grocery store shelf.

In this situation, the business has a limited ability to differentiate and is often competing against many other businesses for potential work with little loyalty and limited relationship.

The shift that is required is to move from this “off the shelf” mentality to a place where the organizations you work with recognize the value your business brings, as they do with their accountants, their legal advisers or other parties who similarly provide expertise to support their operations.

This shift provides huge value to both the client and your business, as you work to provide solutions that are timely, measured and responsive to their real needs.

THIS IS THE VALUE THE TRUSTED ADVISOR PROVIDES.

“The more people you help and the more value you create, the more your business will fly – and the quicker you’ll win.”
— Robin S Sharma

Solving the problems that hold organisations and their people back

Be better.

You know your organisation can be. Better at knowing your people and getting the best from them – making you more capable, more profitable and more responsible.

The Deering Group opened in 2016 to help organisations to better understand what their people do and how they can help them improve their work and their roles.

We help make businesses better through their people. We get the job done with expertise in Executive Leadership, Learning and Development, Training and Competency, Operations Management, Technical Writing, Quality Control and Governance.

We have decades of collective experience across the resource sectors, defence, healthcare and hospitality. We have offices in Brisbane and Perth – and team members across metropolitan and rural Australia. We work flexibly – on-site or virtually to make it easier for you to be better.

Solving the problems that hold organisations and their people back

Be better.

You know your organisation can be. Better at knowing your people and getting the best from them – making you more capable, more profitable and more responsible.

Brisbane Office

Perth Office

Solving the problems that hold organisations and their people back

Be better.

You know your organisation can be. Better at knowing your people and getting the best from them – making you more capable, more profitable and more responsible.

Keep in touch with TDG

Brisbane Office

Perth Office